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    Client Satisfaction Survey

    Dear Client! We kindly ask you to evaluate the services of EUROSERT OÜ. Your feedback helps us improve our work. Please rate each item on a scale from 1 to 5.

      Client (organisation name or applicant name) *
      Contact person (first and last name) *
      E-mail *
      Service received *

      Please rate each item: 5 – completely satisfied, 4 – mostly satisfied, 3 – average satisfaction, 2 – mostly dissatisfied, 1 – not satisfied at all.

      1. Response time to your questions and requests
      2. Communication style of EUROSERT OÜ staff
      3. Qualification and competence of EUROSERT OÜ staff
      4. Compliance of EUROSERT OÜ staff with the principles of impartiality and confidentiality
      5. Organisation and conduct of the audit
      6. Timeframe for receiving the certificate
      7. Adequacy and quality of information on the EUROSERT OÜ website
      Your comments and suggestions for improvement